EBAY INC., SAN FRANCISCO, CA
HEAD OF COMMUNITY | PERFORMANCE MARKETING MANAGER– CLOSE5
• Developed digital marketing programs to drive results for the Close5 marketplace, managing a peak budget of $30MM.
• Pioneered social ROI, engagement, and user growth strategies, including the creation of original content and the
execution of organic and paid marketing strategies.
• Achieved a 94% customer satisfaction rating by building out the community department; hired, on-boarded, and trained
15 remote community agents, highlighting strong leadership and team building skills.